Shipping & Delivery Policy

Tex-Air Filters processes and ships orders Monday through Friday during normal business hours.

Order Processing
Orders are typically processed within 3–5 business days after payment is received. Custom or special-size filters may require additional production time.

Shipping Methods
We ship using standard ground carriers, LTL freight, or company delivery depending on order size, weight, and destination.

Freight Orders
Large or bulk commercial orders may be shipped via LTL freight. Freight charges are calculated after order placement if not shown at checkout. Customers will be notified of final shipping costs prior to shipment.

Delivery Timeframes
Delivery times vary based on location and shipping method. Standard shipments typically arrive within 2–7 business days once shipped. Freight deliveries may take longer.

Local Delivery / Pickup
Local delivery or warehouse pickup may be available at select Tex-Air Filters locations. Customers will be contacted to coordinate.

Shipping Costs
Shipping costs are calculated at checkout when possible. In cases where shipping is not automatically calculated, additional freight charges may apply and will be communicated before shipment.

Damaged Shipments
Customers must inspect all deliveries upon receipt. Any damage must be noted at time of delivery and reported within 48 hours.

Incorrect Address
Tex-Air Filters is not responsible for delays or additional costs due to incorrect shipping information provided by the customer.

Terms and Conditions

By using this website or placing an order, you agree to the following terms.

Orders and Payment
All orders are subject to acceptance and availability. Prices may change without notice. Payment must be completed before orders are processed unless prior credit terms have been approved.

Shipping and Delivery
Shipping timelines are estimates and not guaranteed. Tex-Air Filters is not responsible for delays caused by carriers, weather, or other factors outside our control. Additional freight charges may apply to large or commercial orders.

Returns and Refunds
All returns are handled according to our Refund and Exchange Policy. Customers must follow that policy for any return or claim.

Product Use
Customers are responsible for selecting the correct product for their application. Tex-Air Filters is not responsible for improper installation or misuse of products.

Order Accuracy
Customers are responsible for providing correct shipping and billing information. Tex-Air Filters is not responsible for delays or additional charges caused by incorrect information.

Limitation of Liability
Tex-Air Filters is not liable for any indirect, incidental, or consequential damages related to the use of our products or website.

Governing Law
These terms are governed by the laws of the State of Texas.